Glazepoint
CRM & Quoting Platform for the UK Glazing Industry
Project Overview
Glazepoint is a specialist CRM and quoting platform used by glazing companies across the UK. I was brought in to support the technical growth of the product and handle the more complex engineering challenges that had become bottlenecks for the team.
The Challenge
Glazepoint had two critical technical challenges that were blocking their growth and creating support overhead:
- The Xero integration (via a plugin) had become unreliable with a completely broken OAuth flow
- No way to track sales performance or measure the pipeline from estimates to closed work
- Financial workflows (estimates, quotes, purchase orders, invoicing) were unstable
What This Means for You
When your business depends on accurate financial data flowing through your system, integration failures aren't just inconvenient—they're revenue-blocking. I specialize in diagnosing and rebuilding these critical connections so your platform works reliably at scale.
The Solution
Rebuilt the Xero Integration From the Ground Up
Glazepoint relies heavily on accurate financial workflows—estimates, quotes, purchase orders, and invoicing. Their existing Xero integration had become unreliable and the OAuth flow was broken, preventing users from connecting or syncing correctly.
OAuth 2.0 Repair
Full repair of the authorisation flow, which had completely stopped working
Direct API Migration
Complete rewrite migrating from the Bubble Xero plugin to the direct Xero API for stability and control
End-to-End Syncing
Estimates → Quotes → Purchase Orders → Invoices with proper reconciliation logic
Reliable Error Handling
More predictable behaviour that significantly reduced support overhead
What This Means for You
Third-party plugins often break when APIs change or authentication standards evolve. By building direct integrations, I give you full control over your financial workflows and eliminate dependency on unreliable intermediaries.
Built a Dedicated Sales Pipeline Reporting System
Glazepoint had no way to track the performance of estimates through to closed work. I designed and built a full reporting layer that provides insight across salesperson, lead source, principal product interest, and stage progression.
Satellite Reporting Table
Created a decoupled analytics layer separate from the transactional database
Batch Processing
Built processes to continuously populate and update aggregated reporting data
Chart.js Visualization
Integrated visual dashboards directly inside the Bubble app for real-time insights
What This Means for You
Good reporting isn't just about displaying data—it's about architecting your database so analytics don't slow down your operational systems. I build reporting layers that scale and give you actionable business intelligence without performance trade-offs.
The Outcome
The rebuilt Xero integration gave Glazepoint a clean, maintainable financial connection that matched their growing scale. The sales pipeline reporting became the first reliable way they could measure performance across their sales funnel, from initial estimate through to invoice.
Technologies Used
Need Similar Technical Support?
Whether you need to rebuild a broken integration, architect a reporting system, or solve complex technical challenges in your Bubble app, I can help.
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